Terms and Conditions

These Terms and Conditions (“Terms”) govern all website visits, order submissions, and product purchases made through tevorapiy.com.

tevorapiy.com is operated and managed by Shaoyang Lulong Technology Co., Ltd.

By browsing our website or purchasing products from us, you confirm that you have read, understood, and agreed to be bound by these Terms, together with all active operational policies published on tevorapiy.com.

Scope of Agreement

These terms apply to all orders placed for kitchen tongs, food clips, and helper accessories on tevorapiy.com. Additional store guidelines also govern your transactions, including:

• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Payment Policy

Please review these policies together with these Terms to fully understand your rights and responsibilities during your purchase.

Product Details & Descriptions

We make every effort to display product images, material specifications, color options, dimensions, and availability as accurately as possible.

TEVORAPIY offers silicone-tipped stainless steel food tongs, anti-scald bowl grippers, locking salad tongs, and multi-functional kitchen clips.

However, minor visual differences may occur due to:

• Screen brightness settings and display color configurations
• Studio lighting and photography environments
• Manufacturing batch variations and production tolerances

These minor variations do not affect product functionality or quality.

We reserve the right to correct typographical errors, update pricing, revise product specs, or adjust stock counts at any time without prior notice. If a pricing or stock error affects an active order, we will notify you before shipping.

Product Usage & Heat Specifications

Certain TEVORAPIY tools feature specific thermal limits and locking mechanisms. Customers are encouraged to review product dimensions, silicone heat ratings, and care recommendations on individual product pages prior to placing an order.

Order Acceptance & Processing

Placing an order triggers an automated email acknowledgment confirming receipt of your request. This email does not constitute official order acceptance or dispatch confirmation.

We reserve the right to decline, adjust, or cancel any order for reasons including but not limited to:

• Payment authorization issues or risk control flags
• Unforeseen stock shortages or listing errors
• Shipping carrier restrictions to certain destinations
• Unauthorized or improper use of promotional vouchers

Order Modifications & Cancellations

If you need to change or cancel an order, please email us immediately at service@tevorapiy.com. While we will do our best to accommodate your request before fulfillment begins, cancellations or edits cannot be guaranteed once an order enters warehouse packing or dispatch processing.

Pricing, Currency & Import Duties

All prices listed on tevorapiy.com are calculated and billed in United States Dollars (USD). Total charges, including item costs, applicable taxes, and shipping fees, are clearly itemized during checkout.

For international deliveries, local customs clearance duties, tariffs, or import taxes may apply depending on destination laws. Customers are responsible for paying these fees unless otherwise specified during checkout.

Shipping & Delivery Terms

Shipping methods, processing schedules, and carrier details are set forth in our Shipping Policy. Estimated delivery windows are approximate and may be influenced by customs processing, weather conditions, or regional courier delays.

Returns, Refunds & Damaged Items

Returns and exchanges are handled in accordance with our Return & Refund Policy.

If a TEVORAPIY product arrives damaged, defective, or incorrect, please reach out to customer support right away with clear photo or video evidence showing the defect and packaging so we can promptly resolve the issue.

Tool Use & Care Guidelines

To keep your TEVORAPIY kitchen tongs and clips in optimal condition, please follow these care instructions:

• Avoid placing silicone parts directly over open flames or heating elements that exceed specified heat limits.
• Clean tongs with mild detergent and non-abrasive sponges, or place them on the top rack of your dishwasher.
• Engage the pull-ring locking mechanism when storing tongs to save drawer space and protect spring mechanisms.

Intellectual Property Rights

All website materials—including TEVORAPIY trademarks, product imagery, site graphics, text copy, layout designs, and source code—are the property of Shaoyang Lulong Technology Co., Ltd. Commercial distribution, copying, or reproduction without written authorization is strictly prohibited.

Limitation of Liability

To the extent permitted by law, TEVORAPIY and Shaoyang Lulong Technology Co., Ltd. shall not be held liable for indirect, incidental, or consequential damages resulting from product use or web service interruptions, while fully respecting your statutory consumer rights.

Contact Information

If you have questions about these Terms or need help with your order, please contact our support team:

tevorapiy.com is operated by Shaoyang Lulong Technology Co., Ltd., managing online store operations, logistics coordination, and customer care.